Privacy Policy

1. Data Controller

The data controller responsible for the processing of your personal data is:

2. Legal Basis for Processing

We process your personal data based on the following legal grounds under Article 6(1) of the GDPR:

• Consent (Art. 6(1)(a) GDPR): For analytics cookies, marketing cookies, and newsletter subscriptions. You may withdraw your consent at any time.
• Contract Performance (Art. 6(1)(b) GDPR): For processing contact form submissions to respond to your inquiries about our services.
• Legitimate Interest (Art. 6(1)(f) GDPR): For website security, fraud prevention, and essential website functionality (e.g., language preference cookies).

3. Data We Collect

We collect the following categories of personal data:

• Contact Form Data: Name, email address, phone number (optional), subject, and message content.
• Analytics Data: IP address (anonymized), browser type and version, operating system, pages visited, time of visit, and session duration.
• Cookie Data: Language preference and consent preferences - stored in cookies on your device.
• Technical Data: Server logs including IP address, browser type, and access times.

4. Purposes of Processing

We process your personal data for the following purposes:

To respond to your contact form inquiries and provide information about our services; To analyze website traffic and improve our website (with your consent); To measure the effectiveness of marketing campaigns (with your consent); To ensure the technical functionality and security of our website; To comply with legal obligations.

5. Third-Party Services

We use the following third-party services that may process your personal data:

• Google Analytics (Google LLC, USA): Website analytics service.
• Meta Pixel (Meta Platforms Inc., USA): Marketing analytics service.
• Vercel Analytics (Vercel Inc., USA): First-party, privacy-friendly website analytics.
• Resend (Resend Inc.): Email delivery service used to process contact form submissions.

6. International Data Transfers

Some of our third-party service providers are located in the United States. These transfers are protected by the EU-US Data Privacy Framework.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected:

• Contact form data: Retained for 12 months after your inquiry, then deleted.
• Analytics cookies (_ga, _ga_*): Up to 2 years, set by Google Analytics.
• Marketing cookies (_fbp): 90 days, set by Meta Pixel.
• Consent preferences cookie: 1 year.
• Language preference cookie: 1 year.

8. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of Access (Art. 15 GDPR): You have the right to request information about the personal data we hold about you.
• Right to Rectification (Art. 16 GDPR): You have the right to request correction of inaccurate personal data.
• Right to Erasure (Art. 17 GDPR): You have the right to request deletion of your personal data.
• Right to Restriction (Art. 18 GDPR): You have the right to request restriction of processing.
• Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used format.
• Right to Object (Art. 21 GDPR): You have the right to object to the processing of your personal data.
• Right to Withdraw Consent (Art. 7(3) GDPR): You can withdraw your consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.

9. Cookies

For detailed information about the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

View Cookie Policy

10. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:

NextPixel, Jovana Ducica 15, 78400 Gradiska, Republika Srpska, Bosnia and Herzegovina. Email: pixelnext9@gmail.com, Phone: +387 66 603 900